For exchange and refund of your Clickfree product that was purchased directly from Clickfree and is still under warranty, please email RMA@clickfree.com.
Recently upgraded from windows 7 to windows 10. 2 weeks later did a backup with my C6 - it worked fine. Several days ago my laptop locked up and wouldn't re-start. The only fix offered was to re-install windows 10, but I was unaware that 'apps removal' included other programs and software (which I didn't considered were 'apps'). I'm trying to do an 'EasyFix' to bring back my other software from my last backup, but when I plug in my C6 now nothing happens, doesn't load. I've been backing up multiple computers over at least the last 6 years on my C6, I need help.