For exchange and refund of your Clickfree product that was purchased directly from Clickfree and is still under warranty, please email RMA@clickfree.com.
Transfer Mac files backed up on the Clickfree to a PC
I have been backing up my Macbook Air (running OS 10.6.8 Snow Leopard) on a Clickfree HD527N which I believe is a C2. (I had to load some little piece of software (driver?) to enable this to happen properly. It has also sometimes backed up a PC running Win7, and mostly failed to back up another running Win8 - which i understand is par for the course.)
So now the Mac has crashed - no screen, although the SSD itself is believed to be running under there. Not worth repairing. But how to get the files off is a HUGE problemo!
When I plug the clickfree into either Windows machine, and try to restore/transfer the Mac files, it tells me that a problem has caused it to stop working. When I try to look at the files in File Manager (or whatever it is called now) it can only see the ones backed up from the Win 8 machine (oddly).
I dont have an old Mac lying around, and any that i might buy will not read the Clickfree as they are all ElCapitan (even secondhand ones).