For exchange and refund of your Clickfree product that was purchased directly from Clickfree and is still under warranty, please email RMA@clickfree.com.
Is my Clickfree Windows 10 Compatible?
Just bought a new laptop with Windows 10 and a 1TB Clickfree C6 Plus. What attracted me was the ability to backup the operating system as well. However, it doesn't say anything on the box about supporting Windows 10. I don't want to find out that it doesn't back up the operating system the hard way, if something goes wrong with my laptop down the line. It won't do much good to find out that all I was buying was a false sense of security.
The reason why I'm a bit skeptical, is because all 4 times that I've plugged my Clickfree C6 into my computer (I unplug it once it's finished so it doesn't get corrupted along with my computer should something happen) a window pops up telling me that the Clickfree is not formatted for Windows and that I must reformat the whole drive. I can exit this and it will continue with the backup normally, but this is why I am a bit leery as to whether or not Windows 10 is supported.