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Windows 10 - il take the back-up but I don't see the files who were back-up

RaynaldRaynald quebec city, CanadaPosts: 2Member
August 10 2015, I upgrade to Windows 10. I delete all the back-up taken by Windows 8,1 on the clickfree disk.

With Windows 10, I connect clickfree to my computer. It take a full backup (about 123 gig in 10 hours). After the backup, l try to see the files that where backup and I cannot see any file. Clickfrre say that there is no data on the disk but I know that 132 gig where backup on the disk,

Do you have an upgrade for Windows 10 to solve this problem.

Model : CA3A05 500GB

Best Answer


  • John_CFJohn_CF TorontoPosts: 1,250Member ✭✭✭✭
    Hi, you should be able to view your backed up files in the Viewer menu. Please follow the steps in the link below to view your files.

    If your question has been answered, please click on Yes beside Did this answer the question?at the bottom of my post. We appreciate your feedback :)

  • RaynaldRaynald quebec city, CanadaPosts: 2Member
    I follow the steps in the link and it did not resolve the problem.

    In my computer, the property for the 2 drives are :

     The drive (E) Clickfree has no free space (140 GB used)

    The drive (F) CF-Storage is 132 gig used and 332 GB free



    In the Viewer, the space used (espace utilisée) is 0MB and the last backup (dernière sauvegarde = Sans) None ?

    Why ?

    Can I send to you some print screen to visuale the problem ?


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